Privacy Policy and Personal Data Protection Notice

Last updated: September 2026

EFS Group respects your privacy and is committed to protecting the personal data entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you visit EFS Group website, submit an enquiry, apply for a position, communicate with us, or otherwise interact with EFS Group.

For the purposes of this notice, EFS Group includes EFS Revision Energy Sdn. Bhd. [201301032646 (1062475M)] and relevant EFS Group entities involved in providing the requested service.

We process personal data in accordance with the Personal Data Protection Act 2010 [Act 709], as amended, and other applicable Malaysian laws and regulations.

What Personal Data Do We Collect?

Depending on how you interact with us, we may collect:

  • Name
  • Company name and job title
  • Email address
  • Telephone number
  • Business and project information
  • Property or site information
  • Energy usage and electricity-related information
  • Information submitted through contact or enquiry forms
  • Communications with our team
  • IP address, browser information and website usage data
  • Job application information, including CV, employment history, qualifications and supporting documents
  • Any other information you voluntarily provide to EFS Group

Where a form identifies information as required, we need that information to respond to your enquiry, process your request or assess your application. If the required information is not provided, we may be unable to proceed.

How Do We Collect Personal Data?

We may collect personal data directly from you when you:

  • Submit a website enquiry
  • Request a consultation or quotation
  • Contact us by email, telephone or WhatsApp
  • Apply for employment with EFS Group
  • Engage with our project, sales or technical teams
  • Attend an event, meeting or business discussion
  • Use or browse our website

We may also receive relevant information from business partners, contractors, publicly available sources or other parties where permitted by law.

How Do We Use Your Personal Data?

EFS Group may process personal data to:

  • Respond to enquiries and consultation requests
  • Assess solar, BESS, O&M and energy-efficiency project requirements
  • Prepare proposals, quotations and feasibility assessments
  • Communicate regarding existing or potential projects
  • Manage customer, supplier and business relationships
  • Provide project, technical and after-sales support
  • Process job applications and recruitment activities
  • Improve our website, services and customer experience
  • Conduct analytics and understand website usage
  • Maintain security and prevent misuse of our systems
  • Send service updates or marketing communications where permitted
  • Meet legal, regulatory, contractual and reporting obligations
  • Establish, exercise or defend legal rights

We will not use personal data for purposes that are materially different from those described in this notice without providing further notice or obtaining consent where required.

Who May We Share Personal Data With?

Personal data may be disclosed only where necessary to:

  • EFS Group companies and authorised personnel
  • Contractors, consultants and professional advisers
  • IT, website hosting, communications and cloud-service providers
  • Engineering, project and technical partners involved in an authorised project
  • Government departments, regulators and enforcement authorities
  • Financial, insurance or professional service providers where relevant
  • Other parties where disclosure is required or permitted by Malaysian law

Service providers that process personal data on our behalf are expected to handle that information securely and only for the authorised purpose.

We do not sell personal data to third parties.

International Data Transfers

Some technology or service providers used by EFS Group may store or process information outside Malaysia.

Where personal data is transferred outside Malaysia, EFS Group will take reasonable steps to ensure that the transfer is carried out in accordance with applicable Malaysian data-protection requirements and that appropriate safeguards are in place.

How Do We Protect Personal Data?

EFS Group applies reasonable administrative, technical and physical safeguards designed to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.

Access to personal data is limited to personnel and service providers who require the information for authorised business purposes.

No internet or electronic storage system can be guaranteed to be completely secure. Where a personal data breach occurs, EFS Group will assess and respond to the incident in accordance with applicable Malaysian requirements.

How Long Do We Keep Personal Data?

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including project administration, business records, recruitment, legal obligations, dispute management and regulatory requirements.

When personal data is no longer required, it will be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.

Your Personal Data Rights

Subject to the Personal Data Protection Act 2010 and applicable limitations, you may request to:

  • Access personal data held about you
  • Correct inaccurate or incomplete information
  • Withdraw consent where processing is based on consent
  • Limit certain processing activities
  • Object to the use of your data for direct marketing
  • Exercise any applicable data portability rights
  • Raise a question or complaint about the handling of your personal data

We may need to verify your identity before processing a request.

To exercise your rights, contact us at enquiry@efsrevision.com.

Marketing Communications

EFS Group may send information about relevant services, projects, events or company updates where you have consented or where permitted by law.

You may ask us to stop sending marketing communications at any time by contacting us or using the unsubscribe method provided in the communication.

Service-related and transactional communications may still be sent where necessary.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate website features, understand traffic, remember preferences and improve website performance.

Some analytics or third-party services may place their own cookies subject to their applicable privacy practices.

You may control or delete cookies through your browser settings. Restricting certain cookies may affect some website functions.

Third-Party Websites

Our website may contain links to third-party websites and platforms.

EFS Group does not control the privacy practices of those third parties. You should review the applicable privacy notice before providing personal information through an external website.

Recruitment Data

When you apply for a position with EFS Group, we may process information contained in your CV, employment history, qualifications, contact details and other application materials.

Recruitment information will be used to assess your suitability for current positions and, where appropriate, future opportunities.

Please do not submit sensitive personal information unless it is genuinely required for the application process.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, business practices or legal obligations change.

The latest version will be published on this website with the updated revision date.

Contact EFS Group

For questions, requests or complaints regarding this Privacy Policy or the processing of your personal data, contact:

EFS Revision Energy Sdn. Bhd.
Registration No. 201301032646 (1062475M)

6, Jln 51A/225A,
Zon Perindustrian PJCT, Sek 51A,
46100 Petaling Jaya, Selangor, Malaysia

Email: enquiry@efsrevision.com
Sales & Marketing: +6012 506 3689
Office Matters: 03-7831 4562

You may also contact us through the EFS Group Contact Us page.